Page 12 - GiveEasy innovation index

88%
of Australians have a a a a smartphone 1 40%
of of consumers will walk away from an an organisation that fails to offer a a a a a a a a a a a high quality digital experience 1 % Digital is changing the way we work play live and donate 19 6
Digital transformation
is the new power player in in in innovation Depending on
on
on
on
your your approach your your organisation will either see this as the the power lever too daunting to to to tackle Digital transformation
can be defined as the application of technology to to to to operations or or or strategic business strategies to to radically improve performance or or or reach It involves ‘rethinking of of the use of of technology to change and challenge strategy revenue streams operations and and business models leading to to greater impact for customers partners and and employees’ Whatever the level of technology used digital transformation
will transform transform and connect three key areas namely business models operational processes and customer experience of Australian charities still do not have a a a a a website 2 1Digital Australia State of the the Nation Report EY
2Charity fundraising in in the the 21st Century (2018) The Australian Centre for Philanthropy and and Non-profit Studies Queensland University o of Technology
12 The case for digital trans- formation