Page 4 - NEHA AR 2024

Guiding People Home 2
CHAIRPERSON AND CEO’S REPORT
Dear Tenants and Stakeholders,
We are pleased to share with you the
North & East Housing Association
(NEHA) Annual Report for 2024. This
year marks another chapter of steady
and meaningful progress in our mission
to provide secure, affordable housing
and tenant-centred service delivery, while
enhancing governance, and financial
resilience.
At the heart of our work is a commitment to our tenants. Their
experiences, needs, and aspirations continue to guide every decision
we make. In 2024, this commitment took shape through the
development of our new strategic framework, a forward-looking plan
that will steer NEHA’s direction in the years ahead. This roadmap
was shaped by the voices of our tenants, staff, and partners, reflecting
our belief in collaboration and partnership.
KEY HIGHLIGHTS OF 2024:
•
790 homes under management, with new developments in Dublin,
Cavan, and Monaghan.
•
€16.9 million invested in new homes, acquisitions, and energy
efficiency upgrades.
•
€8.49 million in total income, including €5.42 million from Payment
and Availability agreements.
•
Surplus of €258,346 compared to €223,405 in 2023.
•
45 new homes were delivered, and 4,390 tenant support calls
received.
•
€579,805 allocated to responsive repairs and ongoing maintenance.
Our strong financial performance continues to provide a stable
foundation for growth and service delivery. Despite ongoing sector-
wide pressures, our focus has remained clear: delivering quality homes,
ensuring long-term asset sustainability, and prioritising tenant well-
being.