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ADVICE & HELPLINES
ADDICTION
Al Anon & Alateen
For families & friends of problem drinkers
57b Gt Suffolk St, London ..............................020 7403 0888
Alcoholics Anonymous
PO Box 1, York YO1 7NJ..................................0845 769 7555
Drinkline
......................................................................0300 123 1110
Families Anonymous Helpline ......................................................................0845 120 0660
Frank ....................................................................0300 123 6600 Gamcare
Problem gambling..........................................0808 802 0133 Quit ..........................................................................0800 002200 Release
......................................................................0207 324 2989 Re-Solv
Solvent and volatile substance abuse ............01785 810762
ADOPTION AND FOSTERING
British Agency for Adoption & Fostering
England ..........................................................020 7421 2600 Wales..............................................................029 2076 1155
Fosterline
......................................................................0800 040 7675
Fosterline Wales ......................................................................0800 316 7664
ANIMAL WELFARE
RSPB ......................................................................01767 680551 RSPCA – Cruelty/Advice
......................................................................0300 123 4999
CHILDREN
4 Children – Support for children & families
in their community ........................................020 7512 2112
Child Death Helpline ..........................................................................0800 282986
........................................Mobile Freephone 0808 800 6019 ChildLine –Confidential helpline for
children & young adults ........................Call Free 0800 1111 Family & Childcare Trust
......................................................................020 7940 7510 Get Connected
Free confidential help for under 25’s ..................................................(1pm-11pm) 0808 808 4994
PACEY Professional association for childcare & early years England ..........................................................0300 003 0005 Wales..............................................................0845 880 1299
National Childrens Bureau
8 Wakely St, London EC1V 7QE ......................020 7843 6000
NSPCC
24/7 advice & support ....................................0808 800 5000
CONSERVATION
Energy Saving Trust – Free energy saving advice ......................................................................0300 123 1234
Global Action Plan
Kean St, London ............................................020 7420 4444
Local Pages
ADVICE & HELPLINES CONTINUED
CONSUMER ADVICE
Advertising Standards Authority
71 High Holborn, London ..............................020 7492 2222
Citizens Advice Bureau ......................................................................0344 499 4718
Financial Ombudsman Service ......................................................................0800 023 4567
Mailing Preference Services..................................0845 703 4599 OFCOM..................................................................0300 123 3333 OFSTED..................................................................0300 123 1231 OFWAT – Water Services Regulation Authority
......................................................................0121 644 7500 Ombudsmen Service. Communication
......................................................................0330 440 1614 Textphone ......................................................0330 440 1600
Passenger Focus
Passenger Helpline 8am-8pm........................0300 123 2350
Water. Consumer Council for ......................................................................0121 345 1000
CRIME & VIOLENCE
Crimestoppers
24Hr Line to receive information about crime
..........................................................................0800 555111 Domestic Abuse & Sexual Violence Helpline – Wales
......................................................................0808 801 0800 Domestic Violence Helpline. National
............................................24Hr Freephone 0808 200 0247 Neighbourhood & Home Watch Network
......................................................................0116 229 3118 Rape & Abuse Line
......................................7pm-10pm Females 0808 800 0123
..........................................7pm-10pm Males 0808 800 0122 Rape Crisis England & Wales
Confidential Freephone helpline ..................0808 802 9999 Refuge.
24Hr Domestic Violence Freephone Helpline ......................................................................0808 200 0247
Victim Supportline ................................................0808 168 9111 Woman’s Aid Helpline
24Hr Domestic Violence Helpline ..................0800 200 0247
General Enquiries ..........................................0117 944 4411
DEBT
Stepchange (formerly Consumer Credit Counselling)
Free advice on problem debt..........................0800 138 1111
National Debtline
Free confidential and independent advice ....0808 808 4000
DISABLED
DIAL UK
Disability Info & Advice..................................0808 800 3333
Disability Benefits Helplines
Attendance Allowance (AA) ............................0345 605 6055 Textphone ......................................................0345 604 5312 Personal Independence Payment (PIP)
PIP Helpline ..................................................0345 850 3322 Textphone ......................................................0345 601 6677