Page 16 - MCC WED Program & Services
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  WORKFORCE TRAINING
▶ ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE CERTIFICATE
Join us for 70-hours of office skill training for those who seek employment as a receptionist. Secretary, customer service representative, clerk, or administrative assistant. Students will learn to use a variety of computer programs including, Microsoft Office and Google Docs while also learning essential customer service and office skills.
CREDENTIAL: National Career Readiness Certificate; Mott Community College Career Credential Certificate
PROGRAM LENGTH: 70 hours
▶ FINANCIAL SERVICES REPRESENTATIVE
This eight-week training program is taught by an industry professional and prepares students with basic knowledge needed for careers within banking institutions. Students will learn about accounts and deposits, teller functions, identity theft prevention, fraud, customer service, along with other necessary components that will prepare them for the workforce.
CREDENTIAL: Certificate of Completion
  


























































































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