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TRAVEL RISK MANAGEMENT 2015
Executive Summary
The legal status of Duty of Care for organisations and institutions in Europe has changed. This has prompted FERMA (the Federation of European Risk Management Associations) and International SOS to draft a joint paper on the European Trends in Travel Risk Management. This paper also looks at how to understand Health, Safety and Security risk management for work-related international travel and assignments.
We launched a 1-minute survey in April to gather organisations’ practices and views of Travel Risk Management. We found that:
• 27% of the respondents had leadership positions in their organisation's Travel Risk
Management policy vs 45% who were stakeholders in the decision process.
• Respondents were in majority Risk Managers (60%). Insurance Managers accounted for 20% of the respondents and finally a minority had both Insurance
& Risk Management roles.
• 88% of the respondents believe that Travel Risk Management has become more
important for Risk and/or Insurance Managers over the last 2 years and 79% put it on their agenda for the coming year.
We also requested an overview of the moral and legal obligations of organisations regarding their mobile workforce at the European scale. This was performed by DLA Piper who concluded that the European legal framework under the Council Directive 89/391/EEC is being implemented with the different Member States. Although the implementation varied according to each country, it was always as an improvement to their health, safety and security responsibilities towards their employees, business travellers and expatriates.
In this paper, six Risk and/or Insurance Managers share their operational and managerial processes and schemes through interviews. They outline to what extend prevention has surperseded purely financial considerations.
Finally, we present the Travel RIsk Management toolbox, which models our understanding and conception of Travel Risk Management’s best practice policies. This checklist develops an increased awareness in preventive measures and proposes practical solutions in Travel Risk Management. This is an essential asset for organisations wishing to evolve in a globalised world; improving their workers loyalty, business continuity and reputational considerations by providing them with the best professional framework possible.
The purpose of this paper is to help organisations better understand their responsibilities towards their employees and dependents and to provide them with practical recommendations.
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