Page 2 - Door Supervision Training Booklet
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CONTENTS PAGE
NON-VERBAL COMMUNICATION ................................................................................................2 BASIC COMMUNICATION SKILLS ................................................................................................6 CONTROLLING AGGRESSION .................................................................................................... 12 POINT OF ENTRY .......................................................................................................................... 17 USE OF FORCE................................................................................................................................20 SEARCHING ..................................................................................................................................... 26 EVIDENCE ........................................................................................................................................ 30 DRUGS .............................................................................................................................................. 33 ASSAULT .......................................................................................................................................... 42 HOW TO WRITE AN INCIDENT REPORT ............................................................................... 45
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