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 BRAND PROMISE
Enriching lives through beauty and touch
 A brand promise is the fanatical commitment being made to every person who experiences our brand. It captures what they can expect and guides us as we design each guest’s experience.
Our Promise: “Enriching lives through beauty and touch.”
Through this promise, we convey to our guests that by knowing and experiencing us, we enhance their lives. This applies beyond
our guests. It is also the promise we make to one another, to the industry we love and the communities in which we reside.
We relish the opportunity to enhance each person’s life with every interaction, from our warm and engaging hello to our extraordinary personalized consultations regardless of the service we are providing.
We are inspired to enrich lives. And, people love us for delivering on that promise.
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