Page 7 - The London and South East Equity Release Guide 2020

You can choose to have your appointments face to face or via secure video call, both in the comfort of your own home. We always welcome family at appointments so we can answer any questions they might have at the process.
If you choose to go ahead with the recommendation of the Independent Advisor, we arrange everything from start to finish to make sure it is smooth and hassle free. You are able to cancel at any time before you sign and complete the agreement, and will not incur any fees from us by doing so.
'Excellent service'
We are proud of our 4.9 star rating on Feefo, here are some kind words said by our customers over the last 12 months.
'Recommended and with good reason.'
Retirement solutions obtained a very competitive quote and gave me regular updates on progress that was reassuring during the Covid 19 lockdown. Everything went through as expected and as quoted.
'Helpful, courteous and professional throughout'
We were visited by Tracy Elspass-Collins to discuss the possibility of taking out a Life Time Mortgage. The information she offered was very clear and precise. She was able to answer all questions we had. At no time was there any pressure for us to do this.
'Perfect Service'
It was Elaine Cook that signed me up.
I'd already had a visit from a finacial advisor of another eqity release company, but I felt in safer hands with Elaine.
Very helpful especially in the
circumstances. Hannah was great, keeping me informed all along the way.
'Very friendly excellent service and very profesional with best quotes'
They provided a range of products to suit our needs. They were readily available to answer our questions before we decided to go ahead with the remortgaging of our property and continued to address any issues we had during our application process.
'5 star service'
From start to finish with our equity release, Steve, ( our advisor ) explained everything fully and kept us well informed with the progress. Super quick from start to finish. 5 star service.
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