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Log files Zephyr logs a lot helpful information on text files that are saved in your %appdata% directory - you may eaccess this directly easily from the Zephyr options menu by selection the "Application" tab and then clicking on the "Open Log Folder" directory. Make sure to attach the relevant log files in order to help us pinpoint the cause of your issue. After contacting us, you will be contacted by our tech support. FAQs Some common questions can be answered here: I get a numeric error message on startup and Zephyr cannot be activated, what can i do? Make sure that you are connected to the internet when activating your product and that the time and date on your system are correct. If you are using a trial key, please remember to activate it within 14 days of generation. Zephyr can't write on hard disk, what can i do ? Make sure that no other software is preventing Zephyr to access the file system. In any case, you may specific an arbitrary temporary directory from the options menu. Can I install 3DF Zephyr Pro on more than one computer with one license?