Page 19 - Demo

Armacell strives .
to get beter and beter every day
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“World Class Armacell Mindset (WAM) is a programme which allows us to structure our striving for continuous improvement and assess our progress along this path objectively. WAM is based on World Class Manufacturing (WCM), but goes much further. By continuously and systematically optimizing structures and pro- cesses in all areas of the company, the highest possible quality standards are achieved. This requires a new mindset, a new way of thinking and working. WAM isn’t an isolated project, but a never-ending process which leads us from one stage to the next and ensures that, step by step, we become better and better, more and more efficient.
The prime objective is safety in the workplace. ‘Zero accidents at our sites’ is not utopian, but can be achieved. The positive trend of the last years shows that we are on the right track.
The WAM manufacturing programme is based on the systematic identification of losses in our performance and of non-value- added tasks across the full value chain of the company. Losses may occur in the areas of quality, availability, yield and consump- tion, for example. We redress them by improving our employees’ behaviour and increasing their skills in using the proper tools and their know-how. We use formal audits to maintain consistency in standards and sustain the implementation.
The WAM Sales & Marketing Excellence (SME) is mainly focused on the value added for our customers and developing our position in the market. We have set up a training programme which allows our sales staff to deepen their technical knowledge. The col- leagues in Sales & Marketing worldwide share best practices and consider introducing the concepts they learn about in their own markets. To make sure that we’ll be in an even better position to live up to our customers’ changing expectations in future we carry out regular surveys of distributors, specifiers and professional installers of our products. In the SME program too we monitor our progress in regular audits.
If we are to get better and better every day, WAM must become an integral part of our corporate culture.”
Roberto Mengoli,
Armacell Chief Technology Officer (CTO)