Page 72 - JB Product Catalog 52

Warranty and Returns
JUST BETTER SINCE 1967 | HVAC TOOLS, VALVES AND FITTINGS
Limited Warranty
All JB Industries, Inc. products are warrantied against defects in materials and workmanship for a period of 12 months from the date of purchase with the following exceptions:
• Leak Detectors (LD-5000, LD-3000, LDC-4000): 2 years • ATLAS Scales (DS-20000,DS-20000S): 2 years
• CO2 Manifold (30744): 3 years
• F6-DP: 3 years OTC
• Vacuum Pumps (PLATINUM, ELIMINATOR): 2 years OTC – Rebuilt Vacuum Pumps: 6 months
– Out of Warranty Vacuum Pump Repairs: 90 days
JB products are guaranteed when used in accordance with guidelines and recommendations. Warranty is limited to the repair, replacement, or credit at invoice price, (our option) of products which, in our opinion, are defective due to workmanship and/or materials. In no instance will we allow charges for labor, expense or consequential damage. Repairs performed on items out of warranty will be invoiced on a nominal basis; contact wholesaler for details. Additional product warranty information available online at www.jbind.com.
NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Technical information, recommendations and advice as to properties and usages of materials, design, installation and use of products, engineering and other matters are provided as an accommodation and are intended only as suggestions. Although they are believed to be accurate, based on JB’s knowledge and experience, JB assumes no obligation or liability for any results obtained in their use or application, and they are not to be construed as establishing any warranty, express or implied. In no event shall JB be liable for claims for any damages whatsoever (whether direct, foreseeable, consequential or special) suffered by buyer or anyone else arising out of any breach by JB. JB makes no warranty to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act.
Disclaimers: All product items pictured, described, or otherwise displayed herein are subject to change, alteration, and/or modification at any time by JB Industries, Inc. The terms and conditions for the purchase of JB Industries, Inc. products are subject to change, alteration, and/or modification at any time by JB Industries, Inc. and will be made available upon request to JB Industries Inc. and shall be provided to customers of JB Industries, Inc. at time of purchase.
Over-the-Counter (OTC) Warranty: Applies ONLY to newly purchased
or ELIMINATOR® Vacuum Pumps (2 year OTC). OTC Warranty is limited to manufacturing defects and is VOID if the problem has been determined
F6TM Refrigerant Recovery Unit (3 year OTC) and PLATINUM to be caused by abuse or misuse.
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Lifetime Manifold Bar Warranty: Manifold bar only has a lifetime warranty, while the components, i.e. gauges, hoses, handles, hose holders, etc. are covered under the limited warranty policy.
For Professional Use Only. JB manifolds are designed for use by technically trained HVAC/R service engineers only. Due to the high pressures encountered in all systems that manifolds will be used on, plus the dangers due to the physical and chemical nature of refrigerants and oils present in all systems, misapplication could result in injury or death.
Return for Repair
Every effort has been made to provide reliable, superior quality products. However, in the event your instrument requires repair, you are required to contact JB Customer Service Department to obtain a Return Goods Authorization (RGA) number.
Ensure that all returned products are packed to avoid damage in shipment. Warranty claims for items damaged in transit will not be honored. Refrain from applying stickers or strong tape on product face as item may be returned with no manufacturer defects. Paperwork should be placed in a separate plastic bag and should include JB’s assigned RGA number, a description of the problem, copy of invoice, and any customer assigned repair or purchase order number, if applicable. Please provide contact information (name/address/phone/email) of whom to inform of package receipt as well as the person authorized to accept repair charges should the warranty be void. Product returns for repair will not be accepted without an RGA number from JB Industries.
Contact Customer Service for RGA number:
800.323.0811 Toll 800.552.5593 Toll Fax
630.851.9444 Tel 630.851.9448 Fax
Products should be shipped with freight prepaid to:
JB Industries RGA#_________ 601 N. Farnsworth Ave. Aurora, IL 60505 USA
JB INDUSTRIES • Product Catalog 52 • 800.323.0811 • sales@jbind.com
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