Page 7 - AWCI Learner Handbook

AWCINSW believe that everyone is entitled to high quality education and training programs that provide recognised credentials and clear pathways to employment and life long learning. The outcomes of education and training should not depend on factors beyond the learner’s control or influence. AWCINSW therefore will not limit or judge entry into any of its courses based on gender, marital status, pregnancy, race, age, nationality/ethnic background or sexual preference, except in cases where legislative requirements or government departments warrant such an act.
In the allocation of the organisations resources and whilst recognising the Associations’ objectives and responsibility, consideration is given to narrowing those gaps in education and training outcomes that reflect need and prevailing social inequalities.
A demonstrated commitment to these equity principles and practices is a core responsibility for all our staff involved in the development, provision and evaluation of our training programs.
AWCINSW will ensure that trainees and employers have access to a fair and equitable process for dealing with any grievances. This process will include a re-assessment option for anyone undergoing competency assessments during and at the conclusion of training or for purposes of recognition of prior learning (RPL).
Further information about Complaints, Appeals and Grievances procedure can be found on page 8 of this handbook.
Cancellation and Refund Policy
100% refund of any monies paid prior to commencement of this course may be claimed if a request is received in writing no later than 5 days prior to course commencement. All refunds will be paid within 4 weeks of written claim being received and accepted.
Withdrawal from Course
All withdrawals must be in writing and signed by the Learner.
If withdrawal is 5 days or more PRIOR to start of course all paid course fees will be refunded.
AWCINSW Learner Handbook 03/18/V. 1 - 7 -