Page 44 - Demo
P. 44

Quiz
1) Breakdown a Cx bundle using National Averages
____________ Home Phone Total Bill for Cx: $180 ____________ Internet
____________ TV
2) Identify the information below for the 6 pieces of equipment available to our Cx
Box Type: _____________ _____________ _____________ _____________ _____________ _____________
Price ___________ ___________ ___________ ___________ ___________ ___________
Capabilities _______________________ _______________________ _______________________ _______________________ _______________________ _______________________
  3) My customer only has internet with Spectrum but pays $90 and pays $15 for Netflix. How could we provide a better solution for his entertainment?
      __________________________________________
4) How do I sign up a customer that left DirecTV 3 months ago?
      ___________________________________________
5) Explain the Genie Go?
      __________________________________________
6) What type of equipment must a customer use to stream the Direct go app onto the tv?
      ___________________________________________
7) List the three steps to management that motivates you the most?
1. _________________________________________ 2. _________________________________________ 3. _________________________________________
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