Page 4 - FAQ & A

GARAGE DOORS TROUBLESHOOTING
How can I tell if the garage door spring is balanced properly?
Open the door halfway by hand (release operator first) and let go of the door. The door should pretty much stay in the same position, although some slight drifting may occur.
If the door wants to drop or if it opens on its own the garage door springs should be adjusted by trained and experienced technicians.
To avoid possible severe injuries do not attempt to make an adjustment to the springs yourself without having the proper training and tools.
How do I release the door from the operator so that I can open the garage door by hand?
With the garage door fully closed, just pull the red release cord down toward the floor. Always take special caution whenever you release the garage door opener if the door is not in the fully closed position since the door may want to slam closed when released.
If at all possible do not release the garage door
when open, except for emergency or security
purposes and shut the door with caution. Some
older openers may not have a red release cord
and may need to be released by pulling down a
handle, a spring-loaded clip, or even possibly
unbolting the arm from the door and opener. If
you do have an older door, that ‘s hard to disconnect you may want to replace the opener with a new garage door opener that has a convenient pull red release cord.