Page 129 - Hollard Private Portfolio - Version 3.5

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Hollard Private Portfolio – Version 3.5 – 7 May 2024
Motor
– We cover you for up to 31 days from the day you receive the courtesy vehicle, or until it is returned,
whichever is the lesser. If further cover is required, then this needs to be agreed with us, and if agreed
then specific terms may apply.
All the other terms and conditions of this policy will also apply to the courtesy vehicle and the regular driver.
Child car seat
We will pay for loss or damage to a fitted child car seat as a result of damage to the motor vehicle.
Damage due to vermin or animals
We will cover damage caused by vermin or domestic or wild animals. Vermin are animals and insects that can be harmful
and are difficult to control when they appear in large numbers. Vermin include moths, rodents, termites, parasitic worms
or any other animal or insect classified as invasive species.
Delivery after repairs
We will pay for the cost of delivering your vehicle to your home address after repairs after a valid claim.
Emergency hotel expenses
We will pay for up to two days of necessary emergency hotel expenses if you are stranded more than 100 km from your
home as a result of an accident, or the theft of your car that you are allowed to claim for. You can claim this cover only
once every 12 months.
Emergency repairs
If your vehicle needs emergency repairs after an accident to get it safely back on the road, we will pay back the costs of
these repairs. The following conditions apply:
○ The reason for the repairs must be because of loss or damage following an insured event which would be
covered under this policy.
○ You may only continue with emergency repairs if the total cost of the repairs is less than the limit shown in your
schedule.
○ If the total cost is more than the limit and you continue with the repairs without our permission, we will not pay
more than the limit as shown in your policy schedule.
○ You must give us a detailed invoice as part of your claim.
Emergency-services expenses
We will pay for the costs charged by any emergency-services provider – such as the fire brigade – that has to be called
in to respond to an insured event.
Keys, locks and remote controls
We will cover the costs for the following:
○ Replacing stolen or damaged keys, remote control units and locks for your vehicle.
○ Replacing keys and remote control units of your vehicle if you suspect that an unauthorised person is in
possession of duplicates.
○ Re-programming of any related vehicle systems, like central locking and alarm systems.
○ If the keys are stolen from your home and you are also covered under the Buildings or Household contents
section, then we will cover your claim under this cover section and not under the Buildings or Household
contents section.
Check your policy schedule now to see if this limited cover is likely to be sufficient to cover the full replacement cost in
the event of loss or damage. If you feel that it is not enough, you may ask us for additional cover so that we can increase
the limit.