Page 52 - Hollard Private Portfolio - Version 3.5

50 Hollard Private Portfolio – Version 3.5 – 7 May 2024
Household contents
▪ If an item is carried on a rack attached to a vehicle such as a roof rack, then the item is secured
by a lock and chain, such as a surfboard.
▪ In the case of remote blocking, there is no cover unless there is CCTV footage or other
indisputable proof available. Cover will only be considered while in transit between your risk
address and any of the following places:
•
The place where you bought the home contents from.
•
The place where the home contents are being cleaned, dyed, repaired, altered or
renovated.
•
Your place of employment or the accommodation you stay at while travelling for
business.
•
A sports or recreational club.
•
At your holiday accommodation.
•
Any other occupied residential home where contents are temporarily stored.
This excludes items insured under the All Risks section.
We also cover you for
In addition to the insured events outlined in the preceding pages, you are also covered for the following, subject to the
relevant conditions, and up to the limits stated in your policy schedule:
Accidental damage
We will cover accidental damage to your household contents. Accidental damage is sudden and unforeseen, which you
did not intend to happen, such as your child knocking over an expensive ornament and breaking it.
Accidental death
We will cover you for the amount shown in the policy schedule if you suffer an accidental bodily injury at your premises
and you die within 90 days as a direct result of your injuries.
○ An accidental bodily injury refers to an unforeseen physical injury caused by accidental, external and visible
means, and that happens unexpectedly and unintentionally at an identifiable time.
○ We will pay the accidental death benefit to the deceased person’s estate.
○ If the deceased person is a child, then we will pay the death benefit to the policyholder.
○ This benefit is not applicable if the policyholder is a juristic person.
Acts by tenants
Your insurance risk might be affected by the actions or failure of tenants or owners to act in the following instances:
○ Your tenant, in the case where you own the home and rent it out.
○ The owner or other tenants, in the case where you do not own the home but are renting it from another person.
Because their actions are out of your control, we will cover you against loss or damage to your household contents when
their actions or failure to act would have resulted in your claim being rejected. This is on condition that:
○ You are not aware of their actions or failure to act.
○ You tell us as soon as you learn about it.
○ Their actions or failure to act were not malicious and they did not intentionally cause the loss or damage.
Example: If having an alarm system is a requirement in your policy, and your tenant does not tell you that the alarm
stopped working, we will cover a claim for damage to your household contents during a burglary, because their failure
to let you know of the broken alarm is out of your control. However, if your tenant intentionally causes loss or damage
by vandalising your household contents, we will reject such a claim.