Page 59 - Hollard Private Portfolio - Version 3.5
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Hollard Private Portfolio – Version 3.5 – 7 May 2024
Household contents
Bed & breakfast
If you run a guest house from your home, we will cover you for loss or damage up to your chosen sum insured. The
following conditions apply:
○ You are allowed to rent a maximum of four bedrooms out to paying guests.
○ You must live on the premises.
○ There must be signs of forcible or violent entry for malicious damage and theft claims.
In addition, we will provide cover for the following benefits up to the limits stated in your policy schedule:
○ Stock and consumables: We will pay for the loss or damage to any stock or consumables at the premises that
is used to run the Bed & Breakfast.
○ Increase in the peak period: The sum insured will be increased by the limit stated in your policy schedule
for long weekends, during festivals, during big sports events (for example, Argus cycle tour and Comrades
marathon) and during school holidays stated in the official provincial school calendar.
○ Property of paying guests: We will cover loss or damage to the personal belongings of paying guests inside the
home.
– This cover does not include loss of or damage to money, jewellery, watches and bank cards.
– The cover excludes household goods and personal belongings insured elsewhere.
○ Trauma counselling: We will pay the cost of professional counselling to help the paying guests with trauma if
they are the victim of an act of violence or a traumatic accident at the premises. An act of violence includes an
assault, robbery, rape or armed car hijack. We will not pay if you are covered under another policy for a similar
benefit. This benefit does not provide the benefits of a medical scheme and is not a substitute for medical
scheme membership.
○ External signs, blinds and canopies: We will compensate you for damage to:
– external signs at the premises or elsewhere
– blinds and canopies at your premises.
○ Cleaning and dry-cleaning: We will pay for your liability arising from accidental loss or damage to guests’
laundry while you were responsible to cleaning or dry-cleaning the laundry. The Maintenance and similar acts
exclusion as explained under the heading General exclusions in the Understanding your policy section does
not apply to this benefit.
Home-based business stock
You are covered for loss or damage to your business stock caused by an insured peril. This is on condition that:
○ you have supplied us with full details of the business activities prior to any loss or damage
○ you have described the type of stock to be insured
○ your premises are still predominantly used for residential purposes
○ your business activities do not introduce additional risks to your home or outbuildings such as spray-painting
or welding.
Keys, locks and remote controls – increased cover
We will not pay more than the amount in the policy schedule.
We will pay for the cost of replacing lost, stolen or damaged keys, locks (including locks of the home) and remote
controls. This cover also includes the following:
○ Locks, keys and remote controls to outside doors, safes, alarms and vehicles (even if the vehicle is not insured
under this policy).
○ The cost of a technician and any reprogramming that may be required.
○ We will also provide cover if you suspect that an unauthorised person has access to duplicates.
This is additional cover, and applies if the limited cover is not enough to replace your keys, locks or remote controls.
The limit for this additional cover is in addition to the limit provided under the heading We also cover you for.



















































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