Page 63 - Hollard Private Portfolio - Version 3.5

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Hollard Private Portfolio – Version 3.5 – 7 May 2024
Household contents
For example:
○ Jewellery that you temporarily removed for an activity such as exercising at a gymnasium, and locking it away
in one of the facility’s secure lockers.
○ Jewellery that you briefly removed for tasks like washing dishes, baking, or showering, but is put back on
again afterwards.
○ Jewellery that you place in a secure location within your immediate vicinity, such as on a serving tray while
dining at home; or on a bedside pedestal while taking an afternoon nap or sleeping at night.
However, in order to be covered in full, if you leave your property unoccupied or when an item is taken away from the
risk address, then you need to make sure that your jewellery and watches that are worth more than the amount per
item as shown in the policy schedule, are kept in a locked safe while not in use.
Provide us with valuation certificates
You must provide us with a valuation certificate from a registered jeweller or valuator for all items of jewellery, watches
and collectables when we ask for it. If you do not, we will not pay more than the limit stated in your policy schedule for
jewellery, gold, silver, platinum, watches, and precious or semi-precious stones.
Do not leave the property unoccupied
You will not be able to claim for theft from your premises if they are left unoccupied for more than 60 consecutive days
during any 12-month calendar period, unless we have agreed to it or you told us it is a holiday home. We may charge an
additional premium to extend the cover.
You must comply with conditions of cover
Before we agree to insure certain items, or to provide full or partial cover in certain instances, you may be requested to
comply with measures to reduce the risk and severity of loss or damage. For example, we may ask you to have a linked
alarm installed at your home. We will give you 14 days from the date we told you about these requirements for you to
comply, unless we agree otherwise in writing.
You must tell us of the actions of your tenants
You must tell us as soon as possible if your insurance risk might be affected by the actions or neglect of your tenant living
on the property. An example is if your tenant changes the security measures. In such cases, we may impose additional
terms, conditions and exclusions.
Have these minimum security measures
Cover for theft or malicious damage is subject to you meeting the minimum security requirements which we have
agreed with you. The required security requirement for your home is stated in your policy schedule and will be one of
the following:
Burglar bars and security gates
If it was agreed that the minimum security requirement is burglar bars and security gates, then the following conditions
apply:
○ all opening windows must be protected by burglar bars
○ security gates must be fitted to all exit doors, and must be locked when your premises are left unoccupied
○ burglar bars and security gates must be maintained and in working condition at all times.
Alarm system
If it was agreed that the minimum security requirement is an alarm system, then the following conditions apply:
○ the alarm must be linked to a 24-hour armed-response service
○ the alarm must be working properly and the contract with the armed response company must be active
○ you must change the generic code to your own unique code
○ if we asked you to, the alarm must be linked to an electric fence, or, must include outside alarm beams
○ the alarm must be activated when your premises are left unoccupied.