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Hollard Private Portfolio – Version 3.5 – 7 May 2024
All Risks
○ Jewellery that you briefly removed for tasks like washing dishes, baking, or showering, but is put back on
again afterwards.
○ Jewellery that you place in a secure location within your immediate vicinity, such as on a serving tray while
dining at home; or on a bedside pedestal while taking an afternoon nap or sleeping at night.
However, in order to be covered in full, if you leave your property unoccupied or when an item is taken away from the
risk address, then you need to make sure that your jewellery and watches that are worth more than the amount per
item as shown in the policy schedule, are kept in a locked safe while not in use.
Comply with our conditions for pedal cycles (including e-bicycles)
We will cover the theft of your unattended pedal cycle in the following instances noted below. If you do not comply with
these conditions, then the cover will be up to the limit as shown in your policy schedule. The unattended pedal cycle is:
○ Inside a vehicle that is locked and there are clear signs of either forced entry or exit, or there is CCTV footage or
other indisputable proof in the case of remote jamming.
○ Inside a trailer that is locked and there are clear signs of forced entry.
○ Inside a vehicle or trailer that is securely parked (for instance inside a locked building or behind locked gates)
and there are visible signs of forcible or violent entry to or exit from the building or the property.
○ Being transported by a commercial carrier such as an aeroplane, ship, bus or train.
○ Securely locked to an immovable object, vehicle or trailer by a cable or chain.
○ Left in a designated secure bicycle park with manned security provided by an official organiser such as a
provincial, national or international cycling body.
When is a bicycle considered to be unattended?
A bicycle is considered unattended if it is out of your direct line of sight and more than 10 metres away from you.
Provide us with valuation certificates
You must provide us with a valuation certificate from a registered jeweller or valuator for all items of jewellery, watches
and collectables when we ask for it. If you do not, we will not pay more than the limit stated in your policy schedule for
jewellery, gold, silver, platinum, watches, collectables and precious or semi-precious stones.