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92 Hollard Private Portfolio – Version 3.5 – 7 May 2024
Cyber insurance
Failure or interruption of IT infrastructure or related services
We will not cover failure or interruption of IT infrastructure or related services not under your control such as
telecommunication, internet service, satellite, cable, electricity, gas or water providers.
Failure to comply with the authorised regulator
There is no cover in the event of failure to comply with the authorised regulator for the use of personal data under the
data protection laws.
Failure to pay for, renew or extend
There is no cover in the event of failure to pay for, renew or extend any lease, contract, licence, or order to supply goods
or services.
Failure to remove a website or webpage content
We will not cover your failure to remove a website or webpage content controlled by you after receiving a complaint or
request to do so.
Faults or defects
We will not cover faults, defects, errors or omissions in designs, plans or specifications of your computer systems making
them unfit for purpose.
Fines, damages or penalties
We do not cover fines, non-compensatory damages including constitutional, punitive, multiple, exemplary or liquidated
damages or penalties.
Illegal or unlicensed software
There is no cover for the use of illegal or unlicensed software.
Improvement costs
There is no cover for costs to improve your computer system after a claim event unless it is unavoidable.
Intentional acts
We do not cover liability, loss or damage caused by criminal, dishonest, reckless or intentional acts committed by you,
members of your household or a co-insured. This includes if the event happens with your or their knowledge or consent.
Investment or trading losses
There is no cover for investment or trading losses, including the inability to sell, transfer or dispose of securities.
Lawful seizure
We will not cover seizure, confiscation, demand, destruction or damage to your computer system due to the action,
requirement or order of any government, regulator, court or other body acting within its lawful authority.
Losses related to games, gambling sites or subscriptions
We do not cover any loss related to crypto-currencies, credit bought or earned within a game or gambling site or a
subscription purchased online.
Patents, trademarks or copyrights
There is no cover for misappropriation, theft or violation of any intellectual property with respect to patents, trademarks
and copyrights.
Payment card not in your possession
We will not cover theft of funds where you are in not in possession of your payment card at the time of transfer.
Scheduled downtime or planned outages
We do not cover scheduled downtime or planned outages of the computer systems.