Page 109 - Hollard Private Portfolio - Version 3.3

Motor
Theft of spare wheels
We will cover the theft of the spare wheel fitted to the outside of your vehicle up to the amount shown in your policy schedule, on condition that:
○ You have a factory- fitted or Vesa-approved wheel-lock to the spare wheel. If you do not have the required wheel-lock fitted to your vehicle, an excess will apply.
○ The spare wheel must have been forcibly or violently removed from your vehicle.
ADDITIONAL COVER YOU CAN CHOOSE
Check your Schedule
The cover in this section applies only if you have specifically asked for it to be included as part of your policy. If you are unsure, please check your Schedule.
Car hire
When we will arrange a rental vehicle
○ We will arrange for you to rent a vehicle if we accept a claim for loss or damage to your vehicle, except if you claim for window glass.
○ If your vehicle is still drivable, the rental vehicle is only available from the date that your vehicle is dropped off at our repairer.
○ You may use the rental vehicle from the date your claim is accepted until the earliest of the following:
– The end of the number of days you chose as shown in your policy schedule.
– The date that the repairs on your vehicle are finalised.
– The date that we settle a claim for a total loss.
– The date that we return your vehicle to you, if it is recovered after theft or hijacking.
– The date that we reject your claim, in which case you must pay back the cost of the car hire for the time that you used the rental vehicle.
What the car hire benefit includes
The car hire benefit includes the rental of a vehicle which is listed in the vehicle hire group that you chose, as shown in your policy schedule as well as all of the following:
○ Unlimited kilometers.
○ Airport surcharge for rentals from an airport.
○ Tourism levies.
○ Delivery or collections up to 25 kilometers from the nearest vehicle hire company contracted by us.
What is not covered
You are responsible for all of the following costs:
○ The admin fee charged by the vehicle hire company, the contract fee, refundable fuel deposit, toll costs unless you have chosen to extend your car hire benefit to cover these charges.
○ Fuel.
○ The amount that exceeds the amount payable under the Vehicle rental excess benefit, in respect of the excess
charged by the vehicle hire company for loss or damage to the rental vehicle.
○ Traffic or speeding fines while the rental vehicle is in the driver’s custody and control.
○ Costs after the rental vehicle has been in the driver’s custody and control for longer than allowed.
Special conditions
○ You must sign all documentation required by the vehicle hire company because the rental agreement is between you and the vehicle hire company contracted by us.
○ Only the person that received permission from the vehicle hire company may drive the rental vehicle. That person must be in the possession of a valid driver’s licence.
○ We will not pay the cost of the vehicle hire if you do not keep to the terms, conditions and insurance requirements of the vehicle hire company.
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