Page 5 - Hollard Private Portfolio - Version 3.3

Understanding your policy
Introduction
Welcome to Hollard
This policy intends to give you peace of mind that you will be covered when an unexpected event affects you or your insured property negatively. You are only covered for the sections you have chosen, as shown in your policy schedule. We will pay a claim during the period of insurance on the following conditions:
○ Your premiums are paid up to date.
○ You give us all the information that affects the risks we insure.
○ You keep to all the terms and conditions of this policy.
○ No exclusions listed in your policy wording or policy schedule apply to the claim.
The parties to this policy
This policy is a legal contract between Hollard and the policyholder. Only the policyholder has rights under this policy – even though we have defined "you" to include other persons.
○ The insurer
‘We’, ‘us’ and ‘our’ refer to The Hollard Insurance Company Limited (Hollard), registration number
1952/003004/06, a licensed Non-life insurer and an authorised Financial Services Provider.
– Certain services and functions are performed by our service providers and administrators, as shown in your policy schedule’s disclosure section.
– The words ‘we’, ‘us’ and ‘our’ include our service providers and administrators, even though they are not parties to this policy.
○ The policyholder
‘You’ and ‘your’ refer to the policyholder named in the policy schedule who is the owner of this policy. The
policyholder could be a natural person or a juristic entity:
– Natural person: If the policyholder is a natural person, then the reference to ‘you’ and ‘your’ includes that person's partner and members of their family who are financially dependent on them and permanently live at the same address. If applicable, it includes that person’s personal legal representatives.
– Juristic entity: If the policyholder named in the policy schedule is a juristic entity (Company, Close Corporation or a Trust) then the reference to ‘you’ and ‘your’ includes the directors, members or trustees (as applicable).
○ The co-insured
The co-insured refers to another natural person or juristic entity (Company, Close Corporation or Trust) who has an insurable interest in only certain property which is insured under this policy. The co-insured named in the policy schedule is noted for their respective rights and interests applicable, the co-insured is also covered for their personal legal liability.
Key terms to understand
Schedule
Claim Loss
Damage Insured event Excess
The section of the policy that explains what you’re covered for, and for how much. It also includes additional documents such as the Excess and Limit sections and endorsements applicable
When you ask us to compensate you for loss or damage
When the insured property is damaged and cannot be repaired; or we are of the view that it is uneconomical to repair; or if your property has been lost or stolen
When damage to your property can be repaired
When something happens that you are allowed to claim for The amount that you must pay for any claim
Hollard Private Portfolio – Version 3.3 – 9 Feb 2023 3