Page 13 - Follow up: Listening to understand & sharing concerns

The Stop Start Action Tool

A tool to help a person work out what they want to be different and how to get there.

Before trying to solve problems, make sure the focus has moved from

what they want to STOP to what they want to START:

I want to stop I want to start To do this, I now

need to ..

I want to stop getting grumpy I want to start taking charge Improve my skills in emotional
when things don’t go my way. of my feelings and using a calm regulation.
voice with people when things To do this, I first need to
don’t go my way. a) notice the signs that I am

getting prickly b) use my new
‘become calm’ strategy.

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