Page 6 - Follow up: Listening to understand & sharing concerns
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Empathetic Listening
Stepping into the other person’s I feel they not only understood but
mind to understand the speaker’s could feel how things are for me.
emotions / feelings. Asking They helped me understand myself
questions in a way that helps the better in a way I couldn’t on my
person to explore themselves and own. I know what I need to do now
their situations without influence. for things to be better for me.
