Page 16 - DT Network Meeting December 2023
P. 16
Follow-up Coaching needs the patience & care of a surgeon
Skill What this looks like Skill What this looks like
I introduce issues in a I share my concerns in a
way that helps them to way that helps them to
stay calm and feel feel supported:
supported: I say what I have noticed – starting
with the evidence of what I see and
When I raise issues, I use phrases hear.
such as:
I use ‘I’ not ‘you’ to stay as Positive
‘Don’t worry, you’re not in trouble’ or Challenger, not blamer.
‘Don’t worry, I want you to feel good I use connection phrases regularly to
too.’ help.
I listen to understand, Good for me, good for you, good for everyone! I invite them to
not to respond: problem-solve in a way
they feel capable:
I listen in a way which aims to really
find out what life is like for the I use phrases such as ‘I wonder if
young person. you can work out a way in which you
feel good and I/others do too?
I stay curious, asking questions to
find out more. When they respond with ‘Don’t
know’, I have other phrases which
I don’t lecture, criticise or persuade are calm and positive yet also keep
the person to think differently. pursuing in a way that is kind yet
definite.
