Page 35 - The Empowerment Approach in Sequence
P. 35

Coaching Conversations
























                Keep brains calm                     Listen to understand                   Share your concerns                     Solve for next time
         Wait until everyone is calm! Introduce    Ask ‘clean’ questions, then wait.     Keep a kind, matter-of-fact tone.    Wait – don’t fill silence with your own
           the issue in a matter-of-fact way:   Repeat what they say. Try to work out    Challenge, do not blame. Keep the       ideas – push the child to think of
             “I noticed …  What was up?”          the unmet needs & missing skills.      blamer out of it using ‘I’, not ‘you’.  solutions that are ‘Good for everyone’.

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