Page 8 - Speak Up For Better Tool
P. 8
Why use ‘I’ not ‘you?
When people use I, it helps me to see things
from their point of view.
It helps me to develop the skill of empathy.
When people use ‘you’, I
feel attacked.
Stress chemicals are
released in my body; I may
then get defensive.
Adapted by K Messenger from Clean Feedback Model (www.trainingattention.co.uk)
