Page 30 - Course 7 Coaching for Progress. Coaching Conversations. FINAL LP COPY_Neat
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What type of listening do you mostly use with children?
Type What this type of listening is The impact this listening has
Passive The listener catches a few words here and there I do not think they really wanted this conversation
and doesn’t respond. The listener may be involved at all. I don’t think they are interested in even
in another task. hearing my point of view.
Responsive The listener responds in some ways – nodding I didn’t really feel they were listening. They were
head or “uh-huh” but they are not actually paying distracted by other things going on. It felt they were
attention or understanding. too busy to really listen.
Selective The listener pays more attention to some of what I feel s/he was trying to listen to me but there was a
is said – particularly to words and phrases of direction
interest / they particularly agree/disagree with.
Attentive The listener asks probing questions and seeks I feel they were focused on me and what I was
further information to better understand the saying. They really wanted to understand my point
person’s thoughts, feelings and ideas. of view – it was not just their agenda. They gave
me some good ideas on how to improve things.
Active The listener provides verbal and non-verbal I feel really listened to. I feel they got how things
feedback in the way of questions, gestures and are for me. They have helped me to work out what I
paraphrasing. need to do to now for things to improve.
Empathetic Stepping into the other person’s mind to I feel they not only understood but they could feel
understand the speaker’s emotions / feelings. how things are for me. They helped me understand
Asking questions in a way that helps the person to myself better, in a way I couldn’t do on my own. I
explore themselves and their situations without know what I need to do now for things to be better
influence. for me.
