Page 74 - EA Sequence Flipbook 2024
P. 74

If you want things to change, do not get



                   stuck in paramedic. ALWAYS Follow-up






                            Coaching Conversations









                 Keep brains calm  Listen to understand  Share your concerns  Solve for next time
              Wait until everyone is calm! Introduce   Ask ‘clean’ questions, then wait.   Keep a kind, matter-of-fact tone.   Wait – don’t fill silence with your own
               the issue in a matter-of-fact way:  Repeat what they say. Try to work out   Challenge, do not blame. Keep the   ideas – push the child to think of
                “I noticed …  What was up?”   the unmet needs & missing skills.  blamer out of it using ‘I’, not ‘you’.  solutions that are ‘Good for everyone’.
            Changing Chances © CH/CH LLP
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