Page 48 - De Escalation for Helen
P. 48

What does                                                                                    It is really frustrating




      connection look                                                                              when we are asked to



      and sound like?                                                                              do things that don’t feel



                                                                                                   easy for us.



       When people are skilled in connection, they are

       able to climb into the experience of the other
       person and show true empathy.








                                                                                           The other team getting a free


                                                                                           kick at times when you felt they


                                                                                           had cheated must have felt so


                                                                                           frustrating. You probably felt no-


                                                                                           one was listening to you.
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