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RANKING 2019                  .


            Behind the branding
            Behind the





            Melanie Butler looks at the inspection results of the top ELT chains


                       hen you buy a branded product,   performing operation to its lowest. This is   Eurocentres receives the maximum two points
                       you expect consistent quality. Is   particularly noticeable in the chains, shaded   for consistency.
                       the same true of language school   in the table, which have young learner   By contrast, just over half the six chains
            Wchains? To find out, we analysed   operations.                         with such operations have a higher adjusted
            the inspections of the top chains.    The normal range of distribution in UK   score and none get the maximum bonus of
              We measured mean average quality   language schools is 8 net strengths (see page   two points.
            by calculating the net areas of strengths   28). So, if all the schools in a chain score   Only one chain, St Giles, has a young
            awarded (after any needs for improvement   within an 8 point range we have added one   learner school as their highest performer,
            are deducted). As you see from the table, the   bonus point to the score, to recognize that   though British Study Centres young
            mean average score for all the chains listed   relative consistency. Where they score within   learners matches the mean average score
            is significantly above the industry average of   a tighter 4 point range, the adjusted score has   for the group.
            five net strengths.                 two extra points.                    For three of the chains that run them, their
              However, the scores for individual school   The scores of both the chains without   young learners operations are their worst
            in a chain can vary widely from highest   separate young learners operations go up.   performers.


                 Chain               AVG    adj AVG High                High  Low                 Low   Range Bonus

              1  Eurocentres          10.8   12.8   Eltham               13   London Central        9     4      2
              2  Bell                 10.0   11.0   Cambridge            14   London                7     7      1
              3  Kaplan                9.8   10.8   Oxford               13   Summer Schools        5     8      1
              4  EF                    8.9    9.9   Oxford               12   Executive Cambridge   6     6      1
              5  BSC                   8.1    9.1   Hampstead            12   York                  5     7      1
              6  EC                    9.0    9.0   Bristol & Oxford     12   Young Learners        1     11
              7  St Giles              8.5    8.5   London & Highgate    12   Cambridge             2     10
              8  King's                7.8    7.8   London               12   Summer Camps          3     9
              9  Stafford House        6.4    7.4   Canterbury           11   Cambridge             4     7      1


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                                                                                      ISSN 0732-5819
            Melanie Butler explores                                                   EL Discover Ltd
            four more centre types                                                    Unit 3, Constantine Court
                                                                                      6 Fairclough Street
                                                                                      London E1 1PW, UK
            Business English. There are now only seven
            accredited centres in the UK entirely focussed   NILE centre at Hales Hall, Norwich  +44 (0)20 3971 8305
            on professional English. On average they                                  www.elgazette.com
            outperform the industry norm with a mean   Further Education Colleges. Although this
            average score of 6.5 . The top business English   is a medium sized sector covering 44 centres it   Editor-in-chief: Melanie Butler
            Centre is Linguarama London.        was not included in the main analysis because   melanie@elgazette.com
                                                the reports for four out of the 12 colleges
            Teacher Training Specialists. There are only   inspected this so far this year were published
            three accredited operations specializing in   after the cut off date for inclusion in the   Features editor: Ron Ragsdale
            teacher training, all of them occasionally take   rankings. Traditionally a high performing   News editor: Matt Salusbury
            groups of young learners.  The sample is too   sector offering excellent value for money,   Sales: Tom Parrish
            small for the average to be meaningful but the   the sector has been effected in the last five   editorial@elgazette.com
            top performer by far is NILE Norwich with 14   years by government cuts and forced mergers.
            net areas of strength.              Currently the mean average score is 5, just   Administration: Shirley Porter
            Home Tuition. Three operators specialize in   under the industry norm. But there are signs   shirley@elgazette.com
            offering students the opportunity to live in   of a strong recovery the average score for   Subscriptions: Webscribe
            their teachers him. The sample is too small   colleges inspected in 2017 was 6 and so far   subs@webscribe.co.uk
            for the average to be meaningful but t he top   in 2018 it is running neck and neck with the   +44 (0)1442 879097
            performer is Living Learning English, Bristol.  university sector at 8 net areas of strength.
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