Page 2 - The SSMC Experiance Model V 1.5_Spreads
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Objectives
Objectives Content
01 1 2 3
Understand what SSMC program lines can offer to the practice.
Mission, Vision SSMC Experience SSMC
and Values – how transformation Experience
we live our values. program lines. Model.
02 4 5 6 Content
Commit to our 'Service Excellence Standards'.
Service Excellence Service Mayo Model
Standards. Recovery. of Care.
03 7 8
Provide a parallel patient experience through excellence in Connect with You are the patients
communication. Empathy. experience.
01 02
