Page 28 - July2017

Independent, Authorized General Agent for
Those who are always right. They may not know the right Those who see only through their own eyes. No matter
questions to ask, but they never run short on having the how vigorously denied, we’re all held in the clutches of
right answers. The more you attempt to convince them biases that color our picture of the world. It’s the stuff that
otherwise, the more they feel cornered and the more they causes some to misunderstand and righteously reject ideas An Independent Licensee of the Blue Cross and Blue Shield Assciation
resist. They’re favorite spot is standing outside the circle and actions that differ from their own.
and criticizing.
Those who equate quantity with quality. Years ago, a
Those who always see flaws. Uncovering flaws is a useful student came to his 10th grade civic class carrying a
skill for improving the quality of our work. But some flaw- ridiculously thick binder filled with newspaper clippings.
finding can be self-serving when it’s used to improve one’s Today, he would download endless articles from the
position by embarrassing or attacking others. Internet. Either way, the results are the same: a stack of stuff
but little or no understanding.
Those who don’t think things through. An analytical
approach takes time and, more often than not, requires While most of those we encounter throughout our careers
deferring decisions until more data is available. But that are helpful and supportive, there are others whose actions
doesn’t satisfy those who want action. “By the time we get can cause us trouble. So, what’s the best way to
around to making a decision,” they say, “It’ll be too late.” avoid being blindsided and hurt? Stay alert
Pushing things through rather than thinking them through is and remember, someone is out to get you.
dangerous. Count on it.

Those who second-guess everyone and everything. No John Graham of GrahamComm is a
matter how hard you try to draw them into a discussion, marketing and sales strategy consultant and
they sit by silently while the members of the team wrestle business writer. He is the creator of “Magnet
with the issues. It’s then that the second-guessers come to Marketing,” and publishes a free monthly
life to let it be known why it won’t work, why it will fail. eBulletin, “No Nonsense Marketing & Sales Ideas.”
Contact him at jgraham@grahamcomm.com,
617-774-9759 or johnrgraham.com.
Most of us can’t choose our co-workers,
team members, or business associates.
Nonetheless, we can avoid being blindsided by those who,
often unintentionally, would throw us off course.

BE WORRY FREE We understand the importance of

partnerships and take great pride in
WITH IMT building strong, stable relationships with
our agents and policyholders. Through
experienced claims expertise and high-
touch customer service, we are there when
we are needed most.

Learn how you can represent IMT
Insurance & Wadena Insurance at
imtins.com/contact_us.

Looking for more info? Call us at (800) 982-EBRM (3276),
Click ebrm.com or Come In to our Oak Brook offices.

Contact EBRM Today at
THERES’S NO LONGER A REASON TO GO IT ALONE.
Be the Health Insurance Expert Your Clients Expect! (800) 982-EBRM (3276)
imtins.com | west des moines, iowa or online at www.ebrm.com

THE LARGEST GA FOR BLUE CROSS AND BLUE SHIELD OF ILLINOI S
®
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28 insight july 2017
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