Page 3 - July2017

Editor & Advertising - Deann French | Graphic Design - Rachel Romines
the journal of trusted choice independent insurance agents of illinois
CONTENTS

July 2017

16 How and Why More Insurers are

Turning to Bots
By Denise Johnson

Getting Down & Dirty with Data 18
(Part 2)
By John Beal
22 Is the Future of Claims Touchless?

By Bill Brower & Todd Fannin

27 What is Your Memory Worth in 25
the Courtroom?
By Curtis Pearsall

27 Someone is Out to Get You
- Count on it
By John Graham

Young Agents Host Successful 30
Statewide Day of Giving

9 Trusted Choice 21 e-Insight 33 Young Agents

Regular Features In This Issue

7 President’s Message 12 Government

11 Industry 35 IIA of IL Convo 2017

36 Associate News 39 Staff Profile
37 IIA of Illinois News 40 People in the News

42 Classifieds
INSIGHT

Insight is the official publication of the Independent Insurance Agents

of Illinois (IIA of Illinois). The magazine is published monthly for the

members of the IIA of Illinois, with the office located at 4360 Wabash

Avenue, Springfield, Illinois 62711-7009; Consumer Website: www.ChooseIndependent.com. The IIA of Illinois
welcomes letters discussing concerns of the insurance industry, articles, editorials, other matters of interest to the
membership. The editor reserves the right to edit and select submissions for publication. Address submissions for
review to dfrench@iiaofil.org. 2009 • 2010 • 2011 • 2012
2013 • 2014 • 2015 • 2016
info@iiaofil.org | www.iiaofil.org | (800) 628-6436 or (217) 793-6660 | Fax: (217) 793-6744
The Independent Insurance Agents of Illinois (IIA of IL) has been providing members with a sustainable
competitive advantage since 1899.