Page 2 - Know When to Use the ER
P. 2
In an emergency situation
You should always call 911 or go to the ER if you or a loved one has
an urgent, serious or life-threatening medical issue such as:
• Severe burns, bleeding or cuts
• Difficulty breathing
• Chest, jaw or arm pain
• Injuries accompanied by broken b one, lack of movement,
fainting or confusion
• Drooping of face, impaired speec h or sight
• Overdose on medications, alcohol or other drugs
• Seizures
In a non-emergency situation
Call your doctor. Your primary care doctor is a
valuable resource who can determine if emergency
care is needed. If you don’t currently have a
doctor, call us and we will help locate the right in-
network provider.
Visit an in-network urgent care center.
They quickly and more affordably treat sprains,
cuts and breaks, colds, fevers and other non-life
threatening conditions.
Manage your health. If you or a family member goes
to the ER often for a chronic condition such as asthma
or diabetes, you may need more extensive care to to
better manage your condition.
Turn to Us
Your Personal Health Advocate can locate in-network
providers — including specialists — and urgent care
clinics, explain your coverage and more. Eligible
employees, their spouses, dependent children,
parents and parents-in-law can use the benefit.
Source: National Institutes of Health
855.424.6400
Visit us online at:
HealthAdvocate.com/members
©2016 Health Advocate HA-EHM-1510041-1FLY
You should always call 911 or go to the ER if you or a loved one has
an urgent, serious or life-threatening medical issue such as:
• Severe burns, bleeding or cuts
• Difficulty breathing
• Chest, jaw or arm pain
• Injuries accompanied by broken b one, lack of movement,
fainting or confusion
• Drooping of face, impaired speec h or sight
• Overdose on medications, alcohol or other drugs
• Seizures
In a non-emergency situation
Call your doctor. Your primary care doctor is a
valuable resource who can determine if emergency
care is needed. If you don’t currently have a
doctor, call us and we will help locate the right in-
network provider.
Visit an in-network urgent care center.
They quickly and more affordably treat sprains,
cuts and breaks, colds, fevers and other non-life
threatening conditions.
Manage your health. If you or a family member goes
to the ER often for a chronic condition such as asthma
or diabetes, you may need more extensive care to to
better manage your condition.
Turn to Us
Your Personal Health Advocate can locate in-network
providers — including specialists — and urgent care
clinics, explain your coverage and more. Eligible
employees, their spouses, dependent children,
parents and parents-in-law can use the benefit.
Source: National Institutes of Health
855.424.6400
Visit us online at:
HealthAdvocate.com/members
©2016 Health Advocate HA-EHM-1510041-1FLY
