Page 8 - EMSAR 2022 Benefits Guide
P. 8
24/7 Nurseline BCBSTX Online
BlueCross BlueShield of Texas Resources
Registered nurses are available anytime you need
them through the 24/7 Nurseline. BCBSTX nurses BCBSTX has tools and services can help you use your
can answer your health questions and try to help manage your healthcare.
you decide the next best course of action for your
healthcare—from deciding whether to visit the ER or Blue Access for Members
urgent care, or helping you make an appointment (BAM)
with your primary care doctor.
Log in to your account to access your health plan
You can call the nurseline with questions about: information. You can ind a doctor, pay your bill,
review coverage, and set your preferences for how
z Asthma we communicate with you.
z Dizziness or severe headaches
z Cuts or burns Prescription Drug Lists
z Back pain Use your drug list to ind your medication’s out-of-
z High fever pocket costs and special requirements.
z Sore throat Mobile Apps
z Diabetes
Access your account information while on-the-go.
z Baby’s nonstop crying You can view coverage details, health and wellness
z And much more information, check claim status and access member
ID card information.
When you call, you also have access to an audio
library of more than 1,000 health topics—from Get Care While Traveling
allergies to surgeries—with more than 500 topics
available in Spanish. Your health plan may allow you to get care from
a BlueCross and BlueShield ailiated doctor or
Call the 24/7 Nurseline number on the back of hospital while you’re away from home.
your member ID card, 24 hours a day, 7 days
a week.
8
BlueCross BlueShield of Texas Resources
Registered nurses are available anytime you need
them through the 24/7 Nurseline. BCBSTX nurses BCBSTX has tools and services can help you use your
can answer your health questions and try to help manage your healthcare.
you decide the next best course of action for your
healthcare—from deciding whether to visit the ER or Blue Access for Members
urgent care, or helping you make an appointment (BAM)
with your primary care doctor.
Log in to your account to access your health plan
You can call the nurseline with questions about: information. You can ind a doctor, pay your bill,
review coverage, and set your preferences for how
z Asthma we communicate with you.
z Dizziness or severe headaches
z Cuts or burns Prescription Drug Lists
z Back pain Use your drug list to ind your medication’s out-of-
z High fever pocket costs and special requirements.
z Sore throat Mobile Apps
z Diabetes
Access your account information while on-the-go.
z Baby’s nonstop crying You can view coverage details, health and wellness
z And much more information, check claim status and access member
ID card information.
When you call, you also have access to an audio
library of more than 1,000 health topics—from Get Care While Traveling
allergies to surgeries—with more than 500 topics
available in Spanish. Your health plan may allow you to get care from
a BlueCross and BlueShield ailiated doctor or
Call the 24/7 Nurseline number on the back of hospital while you’re away from home.
your member ID card, 24 hours a day, 7 days
a week.
8
