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Questions About Your Benefits?


For questions or additional information regarding your beneits, below are the phone number and website for each
line of coverage. In addition, the American Oncology Network Beneit Assistance information is listed should you
need further assistance. Please keep in mind, your carrier will be the fastest way to get assistance on any claim issues,
locate an in-network doctor, how to register online, and many other services.





Dental 401(k)
Cigna Principal
800.CIGNA24 (800.244.6224) Plan number - 532691
www.myCigna.com 800.547.7754
www.Principal.com

Life and AD&D Flexible Spending Accounts (FSA)
Cigna Flores & Associates
800.CIGNA24 (800.244.6224) 800.532.3327
www.myCigna.com www.lores247.com


STD, LTD, Family Medical Leave SyncHR
Cigna Beneit Enrollment
http://clients.synchr.com
888.842.4462 Questions: email
Spanish: 866.562.8421 AONBeneits@aoncology.com
www.mycigna.com
(via the site, you can access forms and
view existing claims) Medical
Florida Blue
Vision 800.FLA.BLUE (352.2583)
EyeMed www.loridablue.com
866.723.0514
www.eyemed.com
Health Savings Account (HSA)
Voluntary Accident, and Critical Flores & Associates
Illness Plan 800.532.3327
www.lores247.com
Cigna
800.754.3207
Mail documents to: Pharmacy
Cigna Phoenix Claims Services Retail
P.O. Box 55290 Prime Therapeutics
Phoenix, AZ 85078 877.357.7463
www.myprime.com
Employee Assistance Program Specialty
(EAP) CVS/Caremark
EAP details for 2020 are forthcoming 866.278.5108
AllianceRx Walgreens Prime
877.627.6337






This Beneit Enrollment Guide is only intended to highlight some of the major beneit provisions
of the Company plan and should not be relied upon as a complete detailed representation of the
plan. Please refer to the plan’s Summary Plan Descriptions for further detail. Should this guide
difer from the Summary Plan Descriptions, the Summary Plan Descriptions prevail.

© 2019 Lockton, Inc. All rights reserved.
[Rev 11/06/19] FLOCA\Health\EE Comm\Enroll Guide\2020\20BE AON 23602.pdf
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