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cannot find social media handles or any contact information of the seller, like a customer
service email or number.

Check the UAE Cybersecurity Council's ‘Stay Safe’ tool (staysafe.csc.gov.ae) to verify a
website's legitimacy before shopping.

10. Received an email for an ‘electricity bill refund’? It may be a phishing attack

Emails claiming refunds for your utility bills may look official but could be phishing attempts.
Always double-check the sender’s domain name. Legitimate refunds are processed
automatically and do not require clicking on links. If you suspect a scam, contact the official
department directly.

11. nol card top-up scam alert

If you are in a hurry and need to top up your nol card online, be cautious of the website you use.
Fraudsters sometimes create websites that look very similar to the official Dubai’s Roads and
Transport Authority (RTA) website, which can pop up during an online search for the task you
wish to complete. These fake websites can steal your personal information and money. In
January, the RTA warned public transport users about such deceptive websites, and
recommended using only their official channels to top up your nol card:

• The RTA website: www.rta.ae
• The 'nol Pay' app
• The 'RTA Dubai' app
There are 11 official ways to top up your nol card. Click here for a full guide.

#RTA urges its valued customers, users of public transport and nol cards, to be careful not to
deal with deceptive marketing campaigns that aims to exploit digital service users, It involves
the sale of fake nol cards at token amounts, misleadingly topping up credit, and…

— RTA (@rta_dubai) January 10, 2024

https://gulfnews.com/living-in-uae/safety-security/stay-vigilant-11-common-scams-exposed-
by-uae-authorities-1.1732026136912