Page 34 - UNIFONIC PR REPORT - July 2024_Neat

7/25/24, 2:22 PM Saudi Unicorns: KSA-Based Unifonic Is Offering A One-Stop-Solution For Businesses To Digitally Communicate With Diverse Custo…
(APIs), which are sets of rules that enable different software applications to communicate

with each other. The company generates revenue by charging its clients for the

consumption and usage of its platform and services. The platform helps businesses
generate leads, accelerate sales, and improve customer engagement. Additionally, it offers

solutions for streamlining customer fulfillment and workforce operations."

Targeting both major enterprises as well as small and medium enterprises (SMEs),

Unifonic caters to a wide range of industries, including retail, healthcare, e-commerce, and

banking, among many others. "We process over 10 billion transactions annually, each
contributing to an enhanced experience for our clients and their customers," Hamdan adds.

"In today's rapidly evolving landscape, businesses increasingly embrace innovative

technologies like cloud solutions and seek integrated platforms to manage their
communication needs. SaaS emerges as a pivotal player in this space by offering

organizations a flexible, cost-effective means to access and utilize software tools,

revolutionizing business operations by streamlining processes, boosting productivity, and

fostering innovation. By leveraging our SaaS solutions, businesses can expand their

revenue opportunities, ease the strain on customer support, and offer a better customer
experience overall."

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