Page 18 - 7X PR REPORT - MARCH 2024

3/13/24, 12:42 PM EMX: Pioneering the future of logistics with cutting-edge innovation - Logistics Middle East
Lastly, customer interface technologies such as AI-driven chatbots and user-friendly
mobile apps are set to redefine the way customers interact with logistics services.
“Customer interface technologies will allow users to easily access our services and
benefit from real-time tracking and support,” Al Wahedi asserts. This focus on

enhancing the customer experience through technology reflects EMX’s commitment to
not only meet but exceed customer expectations.

Abdulla Mohammed Alashram, Group CEO of 7X, at the launch of EMX

Tailoring solutions to meet diverse needs

At the core of EMX’s mission lies a commitment to addressing the unique requirements
of its diverse customer base through specialised, sector-specific solutions, and Al

Wahedi emphasises the importance of this tailored approach.

The stakes are exceptionally high in the healthcare sector. EMX recognises the critical
need for precision, reliability, and temperature control in delivering pharmaceuticals
and medical equipment. “We are developing temperature-controlled logistics solutions

to guarantee safe and secure delivery of sensitive pharmaceuticals and medical
equipment,” Al Wahedi says. This approach not only ensures the integrity of vital

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