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5/23/24, 10:14 AM Digital Readiness Retreat explores developing digital business models for government; launches State of Digital Transformation …
The retreat saw the launch of the first-ever report on
government digital transformation across 12
government sectors in the UAE. The report highlighted
digital transformation achievements across federal
government entities and key government sectors,
including the economy, financial services, human
resources, health, education, society, culture & youth,
nationality & residency services, and foreign affairs, as
well as security, justice, infrastructure, energy, logistics
and the environment.
The report highlighted the UAE's leading position on key
global government indicators. The country ranked first
globally in human-centric government services,
government service index, and government
procurement of advanced technology products. It also
topped the charts on indicators measuring user
engagement in service design and delivery, as well as
service experience. The country secured the fourth
position on the Government Digital Transformation
Maturity Index and the sixth in E-Participation Index. It
ranked twelfth on the Digital Competitiveness Index and
thirteenth on the E-Government Development Index.
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