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5/23/24, 10:14 AM Digital Readiness Retreat explores developing digital business models for government; launches State of Digital Transformation …
foreign affairs, as well as security, justice, infrastructure, energy, logistics and the environment.
The report highlighted the UAE's leading position on key global government indicators. The country ranked first globally in human-
centric government services, government service index, and government procurement of advanced technology products. It also
topped the charts on indicators measuring user engagement in service design and delivery, as well as service experience. The
country secured the fourth position on the Government Digital Transformation Maturity Index and the sixth in E-Participation Index. It
ranked twelfth on the Digital Competitiveness Index and thirteenth on the E-Government Development Index.
The report unveiled a significant milestone: the digital transformation of government services has reached an impressive 99 percent.
This achievement is evidenced by the completion of a total of 36.4 million digital transactions. It also showcased savings achieved by
the digital government since the implementation of digital transformation initiatives. The total savings by users amounted to 174.5
billion dirhams, while the government's total savings reached AED14.9 billion. The government was able to save 115.7 million hours
and cut carbon emissions by 9.3 million tons with process digitalization.
Digital Initiatives
During the UAE Government Digital Readiness Retreat, four digital initiatives were inaugurated, including the UAE University’s high-
performance computing engine, the first government digital community, the unified design principles for government websites and
portals, and the GovTech platform.
High-Performance Computing
The High-Performance Computing platform, launched by the United Arab Emirates University, aims to provide cutting-edge
computing infrastructure to support advanced research, artificial intelligence research, space research, quantum computing, data
analytics, and computational modeling.
Digital Community
The Digital Community Platform, launched by the Federal Authority for Government Human Resources (FAHR), aims to facilitate
exchange of expertise, knowledge, best practices, and professional experiences among federal government employees to enhance
future digital readiness of federal human resources.
Unified Design
The Unified Design Principles for government websites, launched by TDRA, provides a system dedicated to developing government
websites with efficient design practices focused on user-centricity and meeting personalized requirements. The system sets out
standards, principles, and guidelines for creating government websites that facilitate service and information accessibility, while
offering a unified theme and structure for all government websites.
GovTech
The GovTech initiative, launched by the Government Development & The Future Office, aims to develop digital solutions that meet
the needs of government entities in business development and operations, providing rapid and efficient responses to challenges
through collaboration with technology startups and business incubators in the country.
Digital MoUs
The retreat organised signing ceremonies for MoUs regarding government collaboration in digital areas, including agreements
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