Page 23 - UNIFONIC PR REPORT - April 2025

Unifonic Leading the Future of AI-Driven Customer

Engagement

March 7, 2025
By Integrator Web-Editor

Exclusive Interview with Mohammed Sleeq, Chief Operating Officer, Unifonic

An exclusive interview with Unifonic shows how Al-powered automation is redefining customer
engagement. By seamlessly integrating AI-driven solutions, Unifonic empowers businesses to
create personalized, omnichannel communication experiences across SMS, voice, chat, email, and
social media. Their advanced platform enables automation, real-time responses, and enhanced
customer interactions, ensuring efficiency and satisfaction. With innovations like Flow Studio, AI-
powered chatbots, and secure authentication services, Unifonic is at the forefront of business
communication transformation. This interview presents the strategies for leveraging AI, enhancing
customer experience, and staying ahead in a rapidly evolving digital landscape.

https://integratormedia.com/2025/03/07/unifonic-leading-the-future-of-ai-driven-customer-
engagement/