Page 238 - FDF QUARTER 2 REPORT 2025 (ENGLISH)

from field studies and social research, to develop a comprehensive and reliable understanding of
social dynamics.” The Foundation underscores that understanding the community’s perspective is
not a routine task but a cornerstone in building evidence-based and reality-driven policies.
Muneera Majid Al Ali, added, “The forum looked into a range of important themes, aiming to
understand the expectations of senior citizens concerning the centre’s services, while also
identifying their key service priorities within the area. It assessed the effectiveness of current
services and their contribution towards improving quality of life. The discussions also addressed
the spatial requirements within the centre, the efficiency of communication channels with the
Foundation, and the participants’ future expectations for the services offered, all with the
overarching goal of shaping a service ecosystem that aligns with their aspirations and enriches their
overall experience.”
She noted that the insightful discussions that unleashed during the forum resulted in several key
outcomes, most importantly the clear identification of senior citizens’ primary needs at Al Mirfa
Center. Participants expressed a strong interest in upgrading existing facilities and introducing new
recreational amenities such as a swimming pool, fitness centre, and a majlis, as well as organising
social events like outings and competitions. They also outlined their service priorities, with health
forum services ranked the highest, followed by the social forum and the My Happiness forum. The
majority of attendees confirmed that the services currently provided align well with their needs and
have positively influenced their physical, mental, and social well-being. Furthermore, participants
emphasised the importance of enhancing support services, including the establishment of a
physiotherapy centre. The findings also indicated that social media platforms were considered the
most effective means of communication with the FDF, outperforming other methods such as the
website or phone calls.
She went on to note that, based on the forum’s outcomes, researchers at the FDF recommended
that the Foundation continue hosting dialogue forums, as they serve as a valuable tool for
strengthening communication between the FDF and the wider community. These sessions play a
key role in refining and customising services to reflect the real needs of senior citizens. The
researchers highlighted the importance of prioritising core services, particularly those delivered
through the My Health Forum and the Social Forum and ensuring these continue to align with
beneficiaries’ expectations.
In addition, they advised a careful review of the suggestions put forward, especially those related to
upgrading facilities and introducing new services that resonate with the preferences of older adults.
Additionally, the researchers stressed the importance of harnessing social media platforms to
disseminate targeted awareness content for senior citizens and their caregivers, while also
exploring volunteer opportunities that match their skills and experience, promoting stronger social
integration and recognising their valuable contributions.
The foundation confirmed that these initiatives align with its strategic vision to provide more
inclusive and impactful services that ensure a dignified and sustainable quality of life for elderly
people. FDF is committed towards supporting this pivotal section of society, identifying them as a
key pillar of the community, through the adoption of policies and programs that improve their well-
being and reflect society’s appreciation for their valuable contributions.
-Ends-

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