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2/14/24, 4:00 PM Taking a Technology-first Approach to Capital Projects - builtenvironmentme.com
and avoids losing data. A more comprehensive data set can drive better insights
and improve decision-making, performance, quality, time, cost, safety, and
sustainability.
Research by McKinsey & Company indicates that digital technologies
can reduce project costs by as much as 45%. The EchoWater Project near
Sacramento, California, is a great example of digital technologies making an
impact on infrastructure projects. The facility treats 135 million gallons of
wastewater per day, removing ammonia and nitrogen to provide safe, reliable,
and reusable water for agricultural uses. Coordinating infrastructure upgrades
across 22 individual construction projects, while also operating an active
wastewater treatment facility, presented major challenges. To control costs,
anticipate obstacles, and prevent rates from escalating, the EchoWater Project
turned to digital twin technology. The use of digital twins facilitated more
accurate budgeting and scheduling, allowing the project to be completed USD
400 million under budget.

Beyond cost savings, the benefits of a tech-first approach can be seen throughout the infrastructure lifecycle. AI and machine learning techniques used in the
design and operations phases will improve engineering and maintenance outcomes. Digital twins and IoT sensory data can help visualize, simulate, and
analyze processes such as clash detection and emissions management. Cloud computing and digital processes reduce paperwork, streamline logistics, and
tighten inventory controls.

A good example of how a technology-first approach works across infrastructure stages is WSP Australia’s Southern Alliance Program. The Melbourne-based
rail project sought to eliminate more than 100 rail crossings to enhance safety, reduce congestion, increase capacity, and improve travel times. The program
relied on digital capabilities to minimize rework and improve efficiency by automatically revising the initial model with subsequent changes. Updated and
accurate data improved visualization, informed decision-making, and reduced risk. WSP Australia reduced modeling times by 60%, increased productivity
by 25%, and reduced the project’s carbon footprint by 30% by using precast and prefabricated bridge elements. The company also used digital twin
integrations to reduce the quality take-off time from 10 days to two.
While a technology-first approach can offer many benefits, it also comes with challenges and barriers to overcome. You will probably need to rethink your
business and project model from a phase-based approach to a full asset lifecycle approach that includes all stakeholders. Change can be hard, and you should
expect that parts of your workforce may be reluctant and resistant to change. Adopting new technologies and processes will cause skill gaps – you should be
prepared to address them. Implementing new technologies and platforms may require a significant upfront investment, which may not be easy to justify or
secure. You cannot overlook that digital technologies introduce new vulnerabilities and cyber threats that need to be considered and mitigated at all phases
and throughout the asset lifecycle to ensure data protection and system integrity.
None of these challenges are insurmountable. If you are ready to embrace a technology-first approach to your capital projects, here are some steps to get
started. First, evaluate your current processes, applications, and capabilities, and identify the gaps and opportunities for improvement. Then, establish a clear
vision and goals for what you want to achieve with a technology-first approach. How does it align with your business strategy and objectives?

Next, develop a roadmap and plan for how you will implement a technology-first approach, as well as what technologies, resources, and partners you will
need. After that, you need to build a business case and secure funding by quantifying the benefits and costs of a technology-first approach. Be sure to
demonstrate the value and return on investment to your stakeholders and sponsors.
After stakeholders are convinced, you should engage and educate your workforce on the benefits and expectations of a technology-first approach. Do not
forget to provide them with the training and support they need to develop the skills and competencies required. Finally, you can start with a pilot project to
test and validate your technology-first approach and learn from the results. With the pilot complete, scale up and replicate the success across your portfolio
and organization.
In today’s competitive and demanding infrastructure environment, a technology-first approach to capital projects is not a nice-to-have, but a must-have. By
using digital technologies and processes, you can deliver and manage infrastructure assets that are faster, cheaper, better, safer, and more sustainable. They
can also help you gain a competitive edge and create more value for your firm, your clients, and society. But to succeed, you need to overcome the
challenges and barriers that may stand in your way and adopt a collaborative and innovative mindset. The time to change is now. Are you ready?

By Kat Lord-Levins, Chief Success Officer for Bentley Systems
Built Environment's ‘Expert Talk’ series carries knowledge pieces every week by industry professionals who give their take on the key trends,
observations, issues, and challenges in the built industry. The opinions in these articles are the author's own and do not reflect that of the publication.
This is a standard disclaimer.

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