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enhance its service capabilities and extend its reach.

To deliver a better customer experience, EMX has partnered with a network of reputable courier service
providers across the GCC. This partnership ensures high quality service levels, including strong customs

clearance processes, specialised infrastructure (such as geographic coverage, fleet and manpower), and use
of cutting-edge technologies.

Tariq Al Wahedi, General Manager of EMX, commented: “We are delighted to launch the ‘EMX International,’

the latest product to be rolled out following the launch of EMX. This represents a significant step forward in
our mission to further cement our position as a leading provider of CEP services. EMX is committed to
customers convenience and reshaping the logistics landscape with an eye on future advancements and

expansion. Our overarching goal at EMX is to expand our service offerings, penetrate new markets, and
meet diverse needs. With EMX, the future of logistics is within reach, and it is more connected than ever.”

The Dubai CommerCity report on the MEASA eCommerce landscape states that the eCommerce in GCC
grew by an impressive 33 per cent annually from 2019 to 2022. This growth was almost double the global

rate of 17 per cent. By 2025, the GCC’s total eCommerce revenue is expected to reach USD 50 billion,
increasing at a compound annual growth rate (CAGR) of 10.95 per cent between 2023 and 2027. This

increase is supported by an expanding number of online shoppers, reaching almost 60 per cent.

While shipping internationally within the GCC region, eCommerce companies in the UAE encounter various
challenges and difficulties that often require intricate logistical coordination across many countries and

compliance with customs regulations. This may result in delays and higher operational expenses, ultimately
leading to unpleasant customer experiences. For businesses located in the UAE and beyond, including
China, Turkey, India, the UK, the USA, and others, the ‘EMX International’ parcel delivery service simplifies

the process by providing an all-encompassing solution.

In line with its mission to deliver cutting-edge solutions and consistently enhance service quality across a
range of industries, EMX is committed to providing service users with an easy and convenient experience.

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