Page 71 - MOET PR REPORT- SEPTEMBER 2025

Press Release

Updates on Zero Bureaucracy Programme

The forum featured presentations on digital services being developed and re-engineered
by the Ministry of Economy and Tourism in the upcoming phase, aimed at enhancing
beneficiaries’ experiences. Discussions highlighted the latest updates on the Zero
Bureaucracy Programme, its tangible achievements to date, and their role in
strengthening the competitiveness of government services in the UAE. The forum also
examined future visions and innovative practices designed to improve government
service effectiveness and streamline procedures for citizens, residents, and visitors.

Launch of ‘Excellence in Leadership’ initiative

During the event, the Ministry of Economy and Tourism launched a new initiative in
support of the Zero Bureaucracy Programme, titled “Excellence in Leadership.” The
initiative aligns with the Ministry’s vision of placing people at the centre of its priorities
and aims to enhance the quality of life for all citizens and residents in the UAE. It
empowers individuals to fully leverage available opportunities while strengthening
their capacity for productivity and creativity. The initiative also complements the
second phase of the Zero Bureaucracy Programme, which focuses on individuals and
institutions, particularly SMEs. Furthermore, it contributes to building a more
prosperous and advanced society and underscores the UAE’s commitment to
supporting and empowering people across all aspects of life.

Graduation of new cohort in digital service design course

The forum also marked the graduation of a new cohort from the Digital Service Design
Course, which equips participants with essential principles and fundamentals for
designing innovative digital services. The course is based on the UAE Government’s
Government Services Development Methodology 2.0 and is designed to deliver
seamless experiences that save time and effort for customers. Additionally, it
contributes to preparing qualified national professionals capable of effectively
supporting the UAE’s zero-bureaucracy initiatives.

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