Page 18 - UNION PROPERTIES GENERAL REPORT - January 2024

1/26/24, 10:10 AM ServeU obtains ISO 41001:2018 Certification for exceptional services at properties managed by EDACOM - WriteCaliber
ServeU obtains ISO 41001:2018 Certification for exceptional services

at properties managed by EDACOM

Date: 25-Jan-2024

Source: Zawya

Sector: Real Estate

Country: UAE

Who else needs to know?

ServeU, a subsidiary of Union Properties and a leading facilities management (FM) solutions
provider in the UAE, received the ISO 41001:2018 certification for its superior facilities

management systems and services. The achievement recognises ServeU’s excellence in
maintaining properties managed by EDACOM Owners Association Management, a leading

community management services provider owned by Union Properties, particularly in Motor

City and Uptown Mirdif Communities. The accreditation further solidifies EDACOM’s standing
in the field of community management and underlines its efforts to deliver quality services

using ServeU’s solutions and systems. ISO 41001:2018 is an international standard for FM
systems, designed to aid organisations in improving the management of their facilities and

providing better services to their customers. It defines the requirements for an effective FM
system and provides guidance for seamless planning and execution. The new achievement

further underlines ServeU’s commitment to offering superior FM services, while adhering to

global standards, enhancing its operational efficiency, and ensuring quality services for clients.
In addition, the accomplishment is indicative of the organisation’s pioneering role in the

evolving FM sector. Simon Roopchand, General Manager at ServeU, said: “We are delighted

to receive the ISO 41001:2018 accreditation, which reflects our strategic excellence in the FM
sector and

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