Page 145 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 2:32 PM A Nairobian's Perspective !
While Microsoft 365 and Facebook outages significantly impacted the Middle East and Africa region, disruptions to local telecom
providers like Telkom, MTN, and Vodacom were seen as well.
Across the United States and Canada, Facebook, CrowdStrike, and AT&T outages were most significant, followed by interruptions in
various gaming services and ISPs. Notably, when a routine software update of Crowdstrike went awry on July 19, nearly five million
user-reports on Downdetector linked to services that use Crowdstrike or Microsoft (including emergency services, airlines, and ride-
sharing apps) were reported.

“In such scenarios, early detection, problem isolation, and user communication becomes critical for local telecom operators and service
providers. Leveraging Downdetector Explorer, operators can understand the size and scale of incidents — and rapidly act to resolve
issues that matter most to consumers,” said Farid.

https://siku-moja.blogspot.com/?pr=326126&lang=en&q=downdetectorr-by-ooklar-report-highlights-largest-service-outages-in-2024-including-facebook… 2/2