Page 264 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

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Downdetector® by Ookla® report highlights largest service outages in
2024, including Facebook, Crowdstrike and Microsoft

Language: en | Date: 2024-12-09 14:42:47 | Share
While Microsoft 365 and Facebook outages significantly impacted the Middle East and Africa region,
disruptions to local telecom providers like Telkom, MTN, and Vodacom were seen as well

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DUBAI, United Arab Emirates, December 9, 2024/APO Group/ -- Facebook outage on March 5 was the
largest global outage, with 11.1 million
users reporting issues
Crowdstrike outage on July 19 led to nearly five million users reporting issues with services that rely
on it, including emergency services, airlines, and ride-sharing apps
The largest outage in the Middle East and Africa was the Microsoft 365 outage on March 14, which was
part of a global event

Ookla® (www.Ookla.com), a global leader in connectivity intelligence, has released its latest
analysis on the largest internet outages (https://apo-opa.co/3D36xq3) during the first nine months of
2024. The report, based on Downdetector® (https://apo-opa.co/3Zta2gR) data, aims to analyse the
largest challenges associated with service disruptions, as dependence on digital services
increases.

Hamdy Farid - SVP of Product

Downdetector by Ookla is the world’s most popular platform for online service status information. By
leveraging over 25 million monthly reports from individual users, real-time analysis, and verification
of outage reports, Downdetector Explorer helps ISPs, mobile network operators, technology
companies, banks, and other organizations understand the size and scale of incidents — and
rapidly act to resolve issues that matter most to their customers.

Key findings from the report include:

Social media platforms like Facebook, Instagram, and WhatsApp were most impacted, affecting millions of
users.
Furthermore, Internet Service Providers (ISPs) and gaming services were also significantly impacted,
underscoring both the complexity of the internet itself, and the needs of network-reliant services on this
complex ecosystem.
Though the outages were worldwide, key regions like the Asia-Pacific, Europe, Latin America, the Middle East,
Africa, and the United States experienced substantial service disruptions.

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